360 Employee Rated Feedback: New Killer App on PHONIZE for Improving Employee Performance and Customer Service in Real Time

Low-cost Employee Rating System Replaces Failing High-cost Employee Performance Development Systems

Provides Real-time Feedback from Customers, Partners, Peers and Managers – all on a Smartphone to Enhance Skill Building, Productivity and Customer Service

SAN FRANCISCO–(BUSINESS WIRE)–May 23, 2016–

Today Phonize USA Inc. announced a new capability on PHONIZE™enterprise leadership and compliance training platform for companies and their teams to get real-time 360 Employee Rated Feedback on their smartphone. Now on the Apple AppStore and soon on Google Play, PHONIZE offers companies and their employees a better way to enhance performance, skill-building and leadership.

This Smart News Release features multimedia.

#PHONIZE Training Platform Now with #360Employee-Rated Feedback on Smartphones, Mobile Devices and PCs. (Graphic: Business Wire)

 

360 Employee Rated Feedback on PHONIZE allows professionals to garner ratings on their performance from their peers, customers, partners and managers, similar to GlassDoor, eBay or Amazon ratings, on a one-to-five scale. It allows employees to get feedback and enhance performance in real time with a particular project or customer. It’s designed to be highly engaging and motivating.

“Annual reviews and post-mortem feedback on a project are no longer viable given today’s highly competitive environment,” said Roy Hanif, founder and director of Phonize USA Inc. “PHONIZE transforms the rating system into a real-time performance enhancement tool.”

Hanif said the new capability on PHONIZE is an evolution of a successful system he spearheaded at Cisco Systems in 1998 for a Supplier Rated system throughout the world, starting in EMEA. “At Cisco, we wanted to create a customer satisfaction centric process that was fair and efficient when selecting, connecting and sourcing quality suppliers for our global customers, partners and Cisco companies. We started with the idea around the age-old Barrister concept of sourcing feedback from a variety of peers in order to surface the best candidate for the critical role. The rating system, called the ‘business ecosystem’ at Cisco changed the way customers and manufacturers engaged in business. Rolled out to more than 40 countries, the system managed a revenue stream of $2.5 billion, and helped scale Cisco’s business globally Now as founder of Phonize USA Inc., Hanif evolved the concept of ratings to meet the needs of Fortune 500 companies. Now with PHONIZE, companies and employees can see how they can best utilize and enhance the skills of their valuable employees, anytime, not just during annual reviews, with real-time ratings from a variety of key sources. In addition, Hanif saw the value of using real-time technology to provide instant feedback in order to deliver better customer service, or speed an innovative product to market.

According to Forrester Research, more than 58% of companies believe their performance management process needs to be enhanced in order to inspire greater employee engagement, higher performance and innovation. “Data informs decisions on who is best for any given function,” said Axel Von Schubert, member of the board at Phonize and director of business development. “PHONIZE is a killer app for the enterprise-made easy, fast and for Millennials and today’s mobile workforce.”

About Phonize USA, Inc.

Phonize USA, Inc. is mobilizing the future of enterprise talent development and compliance training with PHONIZE™ training delivered on smartphones, mobile devices and PCs. PHONIZE is a patented platform for creating, delivering and tracking training for employees, managers, partners and customers. Global corporations have adopted PHONIZE to deliver their mobile training via the smartphone to increase reach and flexibility to professionals on the go.

With its rapid course uploading tools with automatic gamification, PHONIZE delivers interactive training experiences and communications using a variety of media, including audiobooks and video. Points are collected by teams to create a fun yet competitive environment. Social feedback and 360 Employee Rated Feedback tools empower users to measure and enhance their performance with every project. Leading Human Resource (HR) and Governance, Risk and Compliance (GRC) Corporations use PHONIZE to boost training effectiveness and reduce costs by more than 70% with just-in-time interval training delivered via mobile devices.

HR Expert, Dr. Lynne Curry, Founder of The Growth Company on PHONIZE Training on Your Smartphone in the Palm of Your Hand

 

Which of these common situations fits you?
• You need all your managers and employees to act in compliance with a new policy, regulation or law
— and this needs to happen ASAP;
• You’d like to bring every manager and employee into the conference room for a live training session
but it’s not economically feasible;
• Most online computer training bores your managers and employees – and isn’t long retained;
• You need to put together a high quality, engaging training program, but you don’t have much time;
• Your managers and employees have a hard time breaking away for a several hour training session;
training presented in fifteen to thirty minute is more realistic;
• You want to raise awareness among your managers and employees concerning bullying and
harassment.

Like you, several of these six situations fit me. I’m a CEO and when a new policy, regulation or law surfaces, I want everyone in immediate compliance. I’m also a management and employee trainer, and I want training that produces bottom-results, engages participants and provides long-term retention.

These needs and the reality below moved me to investigate smartphone training. As a nationally-recognized expert in the field of workplace bullying, I had a special interest in identifying a high quality, cost-effective, time-efficient method for training and raising awareness among managers and employees concerning bullying and harassment. Bullying is an epidemic, a situation faced by three to four out of every U.S. worker, and a hot potato for leaders, managers, supervisors and employees.

Workplace bullying is epidemic. In fact, 37 million U.S. workers face “abusive conduct” during the workday, according to a 2014 survey from the Workplace Bullying Institute.

According to the Society for Human Resource’s study, the three most common outcomes of bullying incidents included decreased morale (68%), increased stress and/or depression (48%) and decreased trust among co-workers (45%).

Fail the Test!
Sue had already exited his office. In contrast, Ellen stayed when Jeff launched into tirades, even when he shouted expletives at her. Don’t pass the test you should fail. Bullies test to see if you’ll allow bad treatment. If you do, bullies escalate their abuse, and the situation can spiral out of control.
Never think you can ignore a bully. They don’t go away on their own and perceive avoidance as weakness. Those who don’t stand up to a bully’s initial attack signal that they’re easy prey, inadvertently encouraging continued bullying.

As a professional who serves as an expert witness and a legally-mandated trainer for anti-harassment training, I can report that the statistics related to sexual and other forms of harassment are as chilling. The EEOC resolved 92,641 charges in fiscal year 2015, resulting in more than $525 million awarded to victims of harassment and discrimination.2 Further, the federal Equal Employment Opportunity Commission (EEOC) has made preventing harassment through systemic enforcement and targeted outreach a national priority.

Here’s what smartphone training offers training managers and employers and why I’m committed to this training and employer solution.

How Training Managers Benefit
As a trainer and a training manager (who has provided training programs to more than four thousand clients in fourteen states since 1978), I want high quality, engaging materials and I don’t always have time to develop them. If the Phonize Playbook™ offers me a means to access engaging quality training materials,
I’m on board.

If you offer me a choice between trying to corral attendees into a conference room, and dealing with emails letting me know attendees can’t make the training date due to workload or illness – or – a smartphone training solution that allows me to say “access your smartphone during the next 48 hours for 15 to 30 minutes,” I vote for option two.

Nearly 29 million others witness this abuse. To put this into tangible terms, the nearly 66 million workers who face or witness bullying equal the combined population of fifteen U.S. states.

If you make it easy for me as a trainer/training manager to intersperse foundational Phonize Playbook training segments with company-specific materials I personal prepare — and provide me an easy authoring tool I can use to gamify what I’m teaching, I’ll consider the Phonize Playbook my training partner.

How Employers Benefit
Judges, juries and regulatory agencies expect employers to train managers and employees to comply with all laws and regulations. No excuses.
The penalty for inaction or delay — lawsuits, verdicts and hours spent chatting with attorneys and regulators. At the same time, employers find it difficult to remove large groups of managers, supervisors, employees or other key stakeholders from their workstations for live training programs. If an organization has managers and employees scattered throughout the nation or globe, or working from home, it becomes costly and challenging to pull them together for group training. The Phonize Playbook’s Learning Management System (LMS) alleviates these burdens. Managers and employees can learn what they need to, whenever and wherever.

A recent HR Magazine article identified certain industries as bully-prone. Since 1978, I’ve frequently provided training concerning workplace bullying
and harassment and can confirm that some industries are bully-prone. These include health care (where I work with both hospital and medical clinics to intervene in bullying situations) and oil patch and construction companies. What makes an industry bullyprone? Key factors include an organizational culture that condones bullying behaviors and a rigid hierarchical structure.

Proof of training is important in the area of compliance training. Well-designed LMS platforms such as the Phonize Playbook™ track each learner’s progress through each course. Each learner’s “LMS transcript” and exam scores can be produced effortlessly. If a regulatory agency calls, or a lawsuit occurs, employers can quickly prove their good faith training efforts via the Phonize Playbook’s back-end reporting features.

“Harassment…it’s not just sexual anymore,” said Dr. Lynne Curry, President of The Growth Company Inc. and author of the recently released Beating the Workplace Bully, AMACOM.

Further, LMS systems such as the Phonize Playbook introduce gamification elements into the learning environment. Gamification creates an appetite for achieving and increasing high scores and promotes a healthy dose of competitiveness throughout the organization. This translates into an interactive, competitive and perpetually-learning culture that leverages manager and employee talent.

Human resource or training professionals can then examine the The Phonize Playbook gamification component on the program’s backend to discover in which areas learners excel or struggle, allowing manager and employee development plans to be tailored to individual and organizational needs. Next, culture trumps strategy. What happens when an employer creates a “code of conduct” and doesn’t enforce it? It becomes not worth the paper on which it’s written and no longer useful when an employer wants to terminate a manager or employee for truly outrageous conduct. Can an employer discipline employees for violating their code of conduct when the employer hasn’t provided training in how to meet those standards? Not easily, as the lack of employer training becomes a terminated employee’s first line of defense. What benefits do employers receive from a bully-free, harassment free workplace? Bullying and harassment demoralize employees, reducing employee productivity. Abusive work environments have other serious consequences for employers, including higher turnover and absenteeism rates and increases in medial and workers’ compensation claims.

Finally, a recent HR Magazine identified certain industries as bully-prone. Since 1978, I’ve frequently provided training concerning workplace bullying and harassment and can confirm that some industries are bully-prone. These include health care (where I work with both hospitals and medical clinics to intervene in bullying situations) and oil patch and construction companies. What makes an industry bully-prone? Key factors include an organizational culture that condones bullying behaviors and a rigid hierarchical structure.

Fits how those trained want training delivered

  • As a trainer, I can confirm that smartphone training provides an effective training delivery system. It’s set up for:Flexible training delivery, allowing those to-be-trained to access the training during their commute, at home, or during short intervals of time;
  • Short, engaging content (the average attention span dropped from 12 minutes in 1998 to 5 minutes in 2008);
  • Independent learning, which suits our increasingly independent workforce and allows for additional, voluntary self-learning;
  • Inexpensive per-learner delivery, a strategy made possible by the fact that there are nearly seven billion mobile phones in the world (almost as many as there are inhabitants on the planet);
  • Accessibility by remote employees.

Particularly appeals to Millennials and Gen Z

Millennials (ages 21-34) and Gen Z (ages 18 to 20) grew up with mobile technology and prefer training delivered on their mobile devices to “death by PowerPoint.” In many companies, more than eighty percent of employees have smartphones. According to Millennials and Gen Z, videos are the new text. Ninety-two percent of online adults ages 18 to 29 report watching videos on a video-sharing site.7
Millennials and Gen Z grew up on Super Mario and Candy Crush. Smartphone training easily adapts to gamified learning. A mobile training strategy that includes gamification (providing on-the-spot feedback in the form of game scores) motivates Millennials and Gen Zers by recognizing their achievements as learners and giving them the incentive to perform even better and gain a higher score.

Here’s what a Millennial says about training delivered on a mobile device, “I know that I’d be excited to check off activities on a mobile device that would keep me on track in my training and let me visualize the program that I’ve made. It’s also a great way for managers to track employee training.”

Smartphone training also allows Millennials and Gen Z to connect with their peers through open discussion boards (where they can ask questions and share knowledge and rate content and training modules).

Smartphone training – it meets multiple needs, can be economically and conveniently delivered, and for a variety of reasons may prove as or more effective as live training for many organizations. Training has never been so accessible.

“Slips in ethical and legal workplace actions are making headlines every day, stated Dr. Lynne Curry, President of The Growth Company. “Further, legal action to address bullying is on rise. Not only have legislatures in three states, California, Utah and Tennessee developed laws banning bullying, but multiple attorneys consider bullying a violation of the good faith covenant between employers and employees. It’s important for every organization, manager and employee to be informed of their rights and responsibilities with critical training.”

Dr. Lynne Curry, SPHR, SHRM-SCP, founded The Growth Company, Inc., www.thegrowthcompanyl.com, a management consulting, training, human resources and organizational strategy firm, and www.workplacecoachblog.com. Curry has provided more than 55,000 consulting projects to more than 3,700 organizations in Alaska, Hawaii, Washington, Oregon, California, Connecticut, Arizona, Washington D.C., Illinois, New York, Arizona, Texas, Japan, Korea, China, Guam and England. Curry is author of Beating the Workplace Bully, AMACOM, 2016, Solutions and Managing Equally and Legally, McFarland.

PHONIZE USA is presenting this complimentary white paper to deliver the training and build greater awareness for every professional in an easy and accessible way — on a smartphone, mobile device or PC.

The objective of training is to provide employees with the tools and knowledge to understand the laws and regulations regarding harassment in the workplace.
• Identify the words and actions that constitute harassment.
• Understand what the law says about harassment.
• Implement anti-harassment policies.
• Educate employees and develop anti-harassment policies.
• Discuss employer and employee’s rights and responsibilities.
• Address accusations of harassment.
• Apply proper mediation procedures.
• Deal with the aftermath of harassment.

The Sexual Harassment and Bullying Behavior Awareness training provides information on best practices on sensitive issues including:
• Conduct outside the office.
• Social Network interaction do’s and don’ts.
• Sexual orientation.
• Ongoing or formerly consensual office relationships.
• 3rd party harassment.
• Sexually charged work environment.

About Phonize, Inc.
Phonize, Inc. is shaping the future of enterprise talent development and compliance training with PHONIZE™. PHONIZE
training on smartphones, mobile devices and PCs is easy to use, fast and effective. It offers the easiest authoring tools with
automatic gamification to design interactive courses using a variety of media, including audiobooks and video. It delivers and tracks
one to one training and communications to employees, partners and customers anytime, anywhere when connected to the internet
or offline. Its patented mobile framework with social feedback capabilities offers an engaging way to empower people to perform at
their best while providing individuals, team leaders and managers with reporting, metrics and communication tools to optimize talent
and performance. Founded in 2013 by a seasoned management team, the company is based in San Francisco with offices in the
Silicon Valley. For more information about Phonize, please visit: www.phonize.com.

PHONIZE Joins Global Governance, Risk and Compliance Leaders at #GRCSummit 2016

Leadership Best Practices, Insights and New Technologies Like PHONIZE™ Training on the Smartphone and Mobile Devices will be Presented at the 4th Annual International MetricStream GRC Summit in Washington DC

 

WASHINGTON–(BUSINESS WIRE)–

International business, regulatory experts,compliance officers and technology leaders will converge at the 4th Annual MetricStream Governance, Risk and Compliance (GRC) Summit in Washington DC to discuss the leadership momentum, economic impact and the viability of meeting strategic compliance goals given the need for innovation in today’s global economy. Phonize Inc., leading provider of PHONIZE™ compliance training on smartphones and mobile devices, today announced its team is joining leaders from more than 170 Fortune and Global 1000 companies and leading analysts from Gartner, Forrester Research, and GRC 20/20 Research to share their insights into where GRC is headed, and what organizations can do to stay ahead of the curve.

Phonize will present its latest advances in compliance training technology with the release of the PHONIZE App on iPhones, iPads and Android devices.

PHONIZE delivers compliance training developed by FDA industry experts on smartphones and mobile devices. A growing list of courses for 2016 FDA Compliance Training Series is now available on the platform with certificates of completion for use toward continuing education units.

Using a risk-based approach, the courses available on PHONIZE include the following topics:

  • 21 CFR Part 11CAPACosmetics – How Are They Regulated
  • Drug Discovery and Development – The FDA Way
  • Writing Effective SOPs
  • Excel Spreadsheet Validation for 21 CFR 11
  • HIPAA Best Practices
  • FDA Direct: Establishment Registration and Listing
  • FDA Direct: Overview of Regulatory Requirements for Medical Devices
  • FDA Direct: Risk Management & Drug Surveillance
  • FDA Inspection – Key Factors for a Successful Inspection
  • FDA Inspections – 21 CFR 11 and Computer System Validation
  • FDA Inspections – Managing Inspection Outcomes
  • FDA Inspections – Managing Regulatory Risk
  • FDA Inspections – Organization Readiness
  • FDA Inspections – Program Overview
  • FDA Inspections – Quality System Readiness
  • FDA Quality Metrics – Latest Advances
  • Good Clinical Practices
  • Good Documentation Practices
  • Project Management for 21 CFR 11 & CSV
  • Key Factors for an FDA Inspection
  • European Data Protection Reform

The courses are individually available and are also available with the complete PHONIZE training system. With its built-in authoring, reporting tools and analytics to measure an individual’s progress, PHONIZE provides a complete secure training delivery platform. It provides personalized recommendations for remediation, course progress and completion tracking, exam proficiency and certificates of achievement.

“MetricStream GRC Summit 2016 is the perfect place to learn, network and discover the best solutions for becoming a more effective organization,” said Axel von Schubert, PHONIZE member of the board and director of international business development. “We are delighted to participate and meet with our customers and partners here to explore how leveraging compliance training on the smartphone with PHONIZE at every level in the organization helps fuel success in the global marketplace.”

 

About Phonize, Inc.

Phonize, Inc. is shaping the future of enterprise talent development and compliance training with PHONIZE™ training on your smartphone and mobile devices. PHONIZE is a powerful training platform with social feedback and performance support tools. It’s complete system that offers an easy authoring tool with automatic gamification, one-to-one training and tracking to employees, partners and customers. PHONIZE delivers interactive courses using a variety of media, including audiobooks and video. Its patented mobile framework offers an engaging way to empower people to perform at their best while providing individuals, team leaders and managers with reporting, metrics and communication tools to optimize talent and performance.Founded in 2013 by a seasoned management team, the company is based in San Francisco with offices in the Silicon Valley. For more information about Phonize, please visit: http://www.phonize.com

 

PHONIZE Training on Smartphones Presents Workplace Harassment Policy and Awareness Training

Allows Managers to Easily Author, Design, Deliver and Track Enterprise Leadership and Compliance Training

 

#PHONIZE Training on Smartphones Presents Anti-bully awareness training with The Growth Company’s CEO Lynne Curry.

SAN FRANCISCO–(BUSINESS WIRE)–In a recent Wall Street Journal editorial: the firing of the Louisiana State University professor for using profanity and vulgar language in class has prompted a national discussion on sexual harassment and free speech at colleges and universities. What is considered “salty” language, sexual harassment and bullying and what constitutes illegal and offensive speech and behavior? Phonize Inc. today announced it is helping managers build the policies and provide the training required to identify and deal with offensive and illegal language and behavior. Training on the PHONIZE™ enterprise talent development platform, now conveniently available on mobile devices and smartphones, is designed to help people recognize the signs of abuse, sexual harassment behaviors and know what to do about it.

#PHONIZE #SmartphoneTraining Presents Workplace #HarassmentAwarenessTraining and Video from The Growth Company

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“Harassment…it’s not just sexual anymore,” said Dr. Lynne Curry, President of The Growth Company Inc. and author of the recently released Beating the Workplace Bully, AMACOM. “Slips in ethical and legal workplace actions are making headlines every day. Further, legal action to address bullying is on the rise. Not only have legislatures in three states, California, Utah and Tennessee, developed laws banning bullying, but multiple attorneys consider bullying a violation of the good faith covenant between employers and employees. It’s important for every organization, manager and employee to be informed of their rights and responsibilities with critical training.”

“This issue goes far beyond legal, and impacts employee engagement. What employee works with full enthusiasm while harassed or bullied? How long do the victims’ witnesses remain in a workplace that tolerates unprofessional behavior?”

Lawsuits, employee turnover, lost productivity and reputation damages–even on various social sites such as Glass Door, are costing employers billions of dollars.1 Many people are under the mistaken belief that only sexual harassment is against the law. Scandalous headlines allude to sexual intrigue–cases may gain more attention but bullying behavior and violence is a key contributor to workplace dysfunction today.

The purpose of training is to cover various harassment conduct, laws, requirements and what employees can do to protect themselves and their co-workers. The objective is to provide employees with the tools and knowledge to understand the laws and regulations regarding harassment in the workplace.

PHONIZE presents training in modules so that the user can go back and review information in a particular area as it is needed.

By the end of the PHONIZE training, employees will have covered the following:

  • Identify the words and actions that constitute harassment.
  • Understand what the law says about harassment.
  • Implement anti-harassment policies.
  • Educate employees and develop anti-harassment policies.
  • Discuss employer and employee’s rights and responsibilities.
  • Address accusations of harassment.
  • Apply proper mediation procedures.
  • Deal with the aftermath of harassment.

The Sexual Harassment and Bullying Behavior Awareness training provides information on best practices on sensitive issues including:

  • Conduct outside the office.
  • Sexual orientation.
  • Ongoing or formerly consensual office relationships.
  • 3rd party harassment.
  • Sexually charged work environment.

“The question is: if a co-worker is a jerk to you at work; could they be sued for it? The answer is “maybe”. Merely being a jerk to someone does not mean that they have committed harassment as the law defines that term. However, their conduct might be found to have violated a workplace policy. Treating everyone with dignity and respect is really at the heart of state and federal laws prohibiting harassment in the workplace.”

PHONIZE includes awareness building courses on violence in the workplace, diversity, anti-bias and inclusion, sexual harassment and bullying and compliance training for industry specific requirements. Company policies and “flash” updates can be rapidly authored and delivered with feedback tools to help ensure the recipient understands new processes or communications.

Capabilities include the following:

  • Built-in Rapid Authoring with Automatic Gamification
  • Smart Analytics, Performance Support and Reporting Tools
  • Gamified Micro Challenges
  • Daily Engagement Plans Linked to Performance Support and Company Plans
  • Personalized Mentoring
  • Library of Expert Courses Developed by Industry Experts for Mobile Devices
  • Rapid Integration with Legacy Systems
  • Socially Oriented Apps, News Feeds, Notice and Job Board
  • Colleague/Friend Finder
  • Rapid Audio Books Creation
  • DocuSign and DocuStore
  • Secure, Validated Cloud

PHONIZE secure cloud infrastructure virtually eliminates capital costs related to purchasing new technology. As a subscription-based platform as a service, PHONIZE requires no IT administration or maintenance. Its secure cloud storage allows organizations to rapidly retrieve and review vital training documentation in seconds. It is a one stop solution for collecting and analyzing data related to measuring the effectiveness and ROI of a company’s compliance and ethics programs. It is a complete stand-alone system, and can also be rapidly integrated into legacy systems.

 

1. 20% of respondents to a recent HuffPost/YouGov poll reported they had been sexually harassed at work. 27% of respondents to a Workplace Bullying Institute poll responded they have current or past experience with abusive conduct at work. According to the EEOC, workplace harassment charges of all types are up 31% over the pre- recession low in 2005

About Phonize, Inc.

Phonize, Inc. is shaping the future of enterprise talent development and compliance training with PHONIZE™. The mobile platform with social feedback performance support tools provide one-to-one leadership, development, skill building and training on a smart phone or PC. PHONIZE delivers interactive courses using a variety of media, including audiobooks and video. Its patented mobile framework offers an engaging way to empower people to perform at their best while providing individuals, team leaders and managers with reporting, metrics and communication tools to optimize talent and performance. Founded in 2013 by a seasoned management team, the company is based in San Francisco with offices in the Silicon Valley. For more information about Phonize, please visit: http://www.phonize.com.

 

Are You a Bully Magnet at Work?

 

These five factors determine whether you’re tempting prey for office bullies and abusive co-workers.

By  , 

A businessman yells at a coworker in an office.

A businessman yells at a coworker in an office.
You may find yourself targeted by a bully because you overlook deteriorating treatment until the situation becomes so nasty or personal that it’s difficult to handle professionally.

Workplace bullying is epidemic. In fact, 37 million U.S. workers face “abusive conduct” during the workday, according to a 2014 survey from the Workplace Bullying Institute. Nearly 29 million others witness this abuse. To put this into tangible terms, the nearly 66 million workers who face or witness bullying equal the combined population of fifteen U.S. states.

Other reports show that three to four people out of every 10 have been bullied. If you’re the one encountering a bully in your workplace, you may be asking, “Can I please be in the other six?” Your answer lies in what leads bullies to target some individuals and not others. My research shows that five factors place you in a bully’s crosshairs. You can control four of these and impact the fifth.

1. You pass the test you need to fail. Consider this fictional example: The first time Jeff yelled an expletive at her, Sue asked “Bad day? I’ll come back later.” Jeff wasn’t done. “Let’s get this over with,” he snarled. But Sue had already exited his office. In contrast, Ellen stayed when Jeff launched into tirades, even when he shouted expletives at her.

Don’t pass the test you should fail. Bullies test to see if you’ll allow bad treatment. If you do, bullies escalate their abuse, and the situation can spiral out of control.

Never think you can ignore a bully. They don’t go away on their own and perceive avoidance as weakness. Those who don’t stand up to a bully’s initial attack signal that they’re easy prey, inadvertently encouraging continued bullying.

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When Jeff sent Sue a furious follow-up email, she forwarded it to Jeff’s supervisor, her supervisor and the human resources officer. The next day, Sue met with a chastened Jeff.

2. You signal that you’re an easy target. Bullies weigh risks with benefits, zeroing in on individuals they consider easy prey. These people are often the nicest individuals in the workplace. Would you rather submit to bad treatment than engage in conflict? Do others know you won’t confront them if they tread on you? If so, you signal vulnerability. Bullies eat nice people alive.

Your best strategy? Don’t be easy or difficult, but simply stand up for yourself. If someone cuts you down, respond quickly and professionally. You can say, “You and I need to talk about that comment. I didn’t appreciate it.”

3. You ignore warning signs. You may find yourself targeted by a bully because you overlook deteriorating treatment until the situation becomes so nasty or personal that it’s difficult to handle professionally. Those who ignore red-flag behaviors send the wrong message to bullies and give them time to gain the upper hand.

Does a co-worker or supervisor insult or treat others poorly because he can get away with it? Do you work for or with someone hates having her authority questioned? Do you or others “walk on eggshells” not to trigger another’s wrath? Does a co-worker cut you down and then say, “Just kidding?” Are you and others treated with respect or does your co-worker or supervisor delight in making your life difficult?

If you land or work in a bully-prone environment, don’t wait for others to intervene. They may not notice the bully’s aggressive or manipulative nature, as bullies can present a charming facade to those they’re not targeting. Those who do witness the bullying may not consider it their fight or may run for cover. If you’re targeted, and handle yourself effectively, you defeat the bully and allow others to see the truth.

4. You have bad luck or have something the bully wants. Given the prevalence of bullies in the workplace, you may land a job that places you squarely in a bully’s crosshairs. A bully may also target you because you have something the bully wants. A bully may envy your reputation or relationship with your mutual supervisor. Your job may represent a promotional opportunity for the bully. If simple bad luck, your talents or job land you squarely in front of a bully, prepare for a covert or direct onslaught.

A bully launches pre-emptive attacks that leave you defensive, tongue-tied or disparaged in others’ minds. Whatever game the bully sets in motion, you can defeat it. If you don’t play the bully’s game and address the situation directly and with integrity, you witness a failed bullying attempt.

Bullies rarely attack those with allies or a power base, fearing that the allies may rally support for the target and against the bully. Co-workers who like and respect you thus not only help you survive a bully’s attacks, they serve as a preventative defense.

Don’t become the caribou calf a wolf might steer away from the herd. If you isolate yourself, a bully can spread rumors about you and even convince others that you’re a problem. Develop supportive relationships with your co-workers. Demonstrate your integrity in your daily actions. Above all, never let a bully come between you and your supervisor.

Given the prevalence of workplace bullies, you may face one in the next year. What leads bullies to target some individuals and not others? There are five factors, all of which you can control or address.

 

FDA Compliance Training for Mobile Devices

Pharmaceutical, biotech and medical device manufacturers recognize that regulatory inspection is a normal part of their business. Yet many companies are unprepared or do not know the best practices for writing effective standard operating procedures, managing an inspection or responding to citations or other critical action by the agencies. Traditional compliance training often requires professionals to interrupt their workflow or attend a seminar offsite, adding cost, complexity and increasing the burden of adding another mandatory process to an already challenged workload. But organizations can now address this challenge by using secure, validated cloud technology and mobile technology.

PHONIZE FDA Compliance Training offers managers a simpler, better way to control, enhance and report on compliance through compliance training. Managers can create multi-year training plans aimed at increasing training frequency and the use of tracking metrics that enable executive management to measure the level of compliance of their employees. This can be reported to executive management on a quarterly basis and corrective and preventive action needs to be taken when the results do not meet expectations.

PHONIZE 2016 FDA Compliance Training offers a growing series of online courses available for use on mobile devices and PCs. The interactive courses with quizzes and exams written by FDA training experts, provide secure, yet fast and focused guides and the ‘Golden-Rules’ on preparing for, hosting and managing FDA Inspections, responding to FDA 483’s, CAPA training and more. The courses offer certificates of completion that can be used for continuing education credits.

The FDA Compliance Training series includes online courses on the following:
21 CFR 11: Basic Concepts
Corrective and Preventive Action
Cosmetics – How Are They Regulated
Drug Discovery and Development – The FDA Way
European Data Protection Reform
Excel Spreadsheet Validation for 21 CFR 11
FDA Direct: Establishment Registration and Listing
FDA Direct: Overview of Regulatory Requirements for Medical Devices
FDA Direct: Risk Management & Drug Surveillance
FDA Inspection – Key Factors for a Successful Inspection
FDA Inspections – 21CFR11 and Computer System Validation
FDA Inspections – Food Facility Inspections
FDA Inspections – Information Readiness
FDA Inspections – Managing Inspection Outcomes
FDA Inspections – Managing Regulatory Risk
FDA Inspections – Organization Readiness
FDA Inspections – Program Overview
FDA Inspections – Quality System Readiness
FDA Quality Metrics – Latest Advances
Good Clinical Practices
2016 HIPAA Best Practices
Project Management for 21 CRF 11 & CSV
Writing Effective SOPs
Key Factors for an FDA Inspection

PHONIZE is a complete system for authoring, delivering certified courses, measuring an individual’s progress, and rewarding achievement. With its patented technologies for use on mobile devices, PHONIZE takes into account the employees’ motivations, interests and strengths, empowering them to realize their full potential through an inspiring gamification platform built in collaboration with Yu-Kai Chou, the leading gamification expert in the world.

 

January News

WHAT’S NEW FOR 2016: PHONIZE™ is Here and We’ve Got An App for That!

IN THIS ISSUE
• What’s New for 2016: PHONIZE™ is Here and We’ve Got An App for That!
• PHONIZE Delivers Award-Winning Platform for TalentDevelopment and Training in Highly Regulated Industries for the Mobile Modern Workforce
• Global Life Sciences Companies Choose FDA Investigation Training with a Risk Driven Approach from PHONIZE and World Compliance Seminars

The talent development and training technology industry evolves every year. But in 2015, we introduced a game change: PHONIZE ™, a talent development, skill-building and training platform for use on mobile devices. Inspired by world-class design expert, Yu-Kai Chou, a leader in game theory and product design, our customers in the financial services, healthcare and the life sciences affirm that PHONIZE is easy, fast and fun to use.

Award-winning PHONIZE provides a library of smart courses developed by experts, in a game-like framework. It’s a hub for performance enhancement with video and e-clips, audio books, TED Talks, skill-building exercises and more. Plus PHONIZE offers the industry’s easiest to use authoring tools for experts to share their best practices and expertise with the world. The entire system is organized with measurement capabilities that empower professionals and managers to develop their strengths— aligned with an individual’s career-path goals and the goals of their organization. As featured in the Wall Street Journal, our platform ties technology innovation, mobility and social feedback capabilities with the mission of linking goals throughout an organization, including the boardroom.

 

 

PHONIZE Delivers Award-Winning Platform for Talent Development and Training in Highly Regulated Industries for the Mobile Modern Workforce

Mobile Game-like Talent Management and Compliance Training Platform from PHONIZE Allows Financial Services Companies to Author, Train and Test on Company Policy, Industry and Regulatory Know-How with Smart Results

At Wall Street banks and financial services organizations, new hires and analysts must undergo intensive training and orientation programs on company policy, industry terms and regulatory mandates. Performance pressure to pass the training is high. Delivering an easy, fast and fun way to get training done on a smartphone or mobile device is what PHONIZE today announced it is developing with its PHONIZE ™ Financial Services.

“Phonize technology is igniting big change in the future health of wealth-management firms and financial services companies with PHONIZE Financial Services,” said Axel Von Schubert, cofounder and president of J.P. Capital Investments Ltd. “PHONIZE meets a pent up demand for technology that allows companies to link individual performance to organizational strategy in a way that’s easy, effective, socially oriented and mobile.” PHONIZE™ Financial Services is a secure training platform as a service with a library of courses, including Anti-money Laundering and Cyber Security courses, developed by industry experts. PHONIZE has built-in authoring capabilities, analytics, social challenge and gamified feedback features, measurement and monitoring tools—all accessible anytime, anywhere via a mobile device.

The PHONIZE platform allows authors to easily add game elements to courses to encourage a habit of learning, such as daily Phonize TRIVIA questions about a new compliance rule. The results can be published as a social news event which helps drive engagement across a department and organization. The Phonize Platform measures results on an individual’s performance and provides recommended resources for fortifying an individual’s learning results. It leverages a variety of digital media, like videos, text to voice, virtual challenge coaches and rewards while delivering industry specific training—all measured and tracked by the platform’s reporting system. Now, new hires, loan officers and analysts can engage in company, industry and compliance training in a manner consistent with the way people want to learn, anytime, anywhere, and the way companies want to develop and manage their talent.

“Passing company training is a critical play in a lucrative career as a professional and as an analyst in the financial services industry,” said Roy Hanif, founder and chief revenue officer at PHONIZE “Even an hour of critical training might be procrastinated until the last minute with old school approaches. We set out to change the training experience with PHONIZE™ by making it easy to do on a mobile device with interactive modules that reinforce learning and achievement with rewards. Many companies are using our platform to provide daily Phonize TRIVIA-like training games that level up to incentives—all designed to keep their employees, managers and executives abreast of new policies while on the go.”

America’s Mortgage Institute Launches New Online Residential Loan Officer Career Training Powered by Phonize Inc.

Designed to Attract Millennials into the Mortgage Industry with the Mortgage Master™ Online Program Powered by PHONIZE #HRTECH Talent Development Platform

San Francisco, CA – January 12, 2016 – A critical shortage of experienced residential loan officers is sending bankers back to college—to recruit and develop new talent among Millennials. As baby-boomer lending officers start to retire, bank executives are moving quickly to fill thousands of positions vital to the origination of residential mortgage loans.

Phonize Inc. and America’s Mortgage Institute today announced they are helping recruiters and banking managers attract, train and provide career path development for new loan officer recruits with an innovative program powered by the PHONIZE™ HR talent development platform. The partners are debuting the Mortgage Master™ Program, a comprehensive introduction to the mortgage industry designed for new career entrants unlike any other program on the market, both on-line and as an App.

“Perhaps the biggest beneficiaries of the loan officer shortage are college grads, with earning potential starting at $50,000 to $60,000 a year with an outlook of more than $100,000 as they move up the banking career ladder,”  “But we know that Millennials want earning power and a meaningful career path coupled with technology innovation to stay on top of their game. That’s why we’ve partnered with America’s Mortgage Institute to power training with innovation. Plus the program keeps seasoned professionals up to date on the best practices for performing at their best in a fierce market for top talent.”

Banks are aggressively recruiting on college campuses, seeking to attract new young talent into a profession that has a strong focus on meeting the home buying criteria of the large Millennial generation.

“Millennials trust the feedback and services of their peers more than any other generation,” said Andrea Gagliardi, AMI’s Director. “The Mortgage Master™ Program offers game-like challenges and personalized technology, powered by the PHONIZE, to help banks and lenders provide new hire training and accelerate career success as never before possible.”

The Mortgage Master™ Program, delivered on-line and as an App, provides approximately 50 hours of engaging, informative learning and leadership material that includes mortgage terminology, loan products, ethics, sales techniques and more. It provides the fundamental mechanics vital to every mortgage loan originator, including mortgage math, prequalification, loan program guidelines and compliance as it pertains to mortgage originations.

Developed by industry experts, Mortgage Master™ utilizes unique, active learning strategies on a state-of-the-art PHONIZE gamification platform with text-to-voice technology to keep learners engaged and enthusiastic about the content. It fills a definitive need for fundamental education to serve as a base for pre-licensing education, sharpen skills of existing loan originators and enhance current proficiencies of even seasoned loan originators.

“Millennials we meet on campus tell us that us they are almost overwhelmed with the potential of entering into a lucrative high growth and meaningful profession of which they have barely hear of in college,” said a Mortgage Master™ customer. “The Mortgage Master™ Program saves valuable training time, opportunity costs and results in a knowledgeable, competent originator ready to begin producing from day one. We’re excited to deliver training that’s social and mobile on PHONIZE, with an App designed for Loan Officer training and career mastery. ”

To learn more, please visit www.phonize.com.

About Phonize, Inc.

Phonize, Inc. is a social, mobile platform for HR talent development and training for the modern workforce. Made easy, fast, fun and socially oriented, PHONIZE™ provides one to one leadership, skill building and training development, anytime, anywhere on a smart phone or tablet. PHONIZE delivers interactive three minute courses via a variety of media, including text to voice and video. Its gamified social framework delivers feedback that empowers people to perform at their best while providing managers with reporting, metrics and communication tools to optimize talent management.

 

 

The PHONIZE Provides Best Practices to Improve Performance

Customer service is the cornerstone for businesses and as expectations grow, it becomes imperative for organizations to enhance the customer experience

High-quality metrics can be the prime differentiator between delivering good and great service. However, it is not enough to just adopt metrics. Companies need to continuously refine them to improve performance.

The PHONIZE centralizes performance improvement with its systemized approach that blends customer satisfaction with continual improvement, providing a blended, measurable approach backed by statistical customer survey metrics.

PHONIZE combines best practices that companies can adopt for high performance which includes:

Focus on Customer Experience: Customer demands are ever increasing and to stand out among competition, resolving issues and queries at the first go is critical. Employees need to have good listening skills as well as up-to-date information at hand for quick problem resolution, for improving response time and achieving a higher resolution rate. Companies must also train their employees to follow up with customers, anticipate related problems and exceed customer expectations.  The PHONIZE incorporates Customer Satisfaction Surveys (C-Sats) for both internal and external customers that measure C-Sat and identifies areas for growth on an individual level.  The PHONIZE becomes the central hub for companies to measure, train and reward employees based on real results.

Ensure a Satisfied Workforce: Though the customer remains central to a company, employees should not be neglected. Satisfied employees reflect a good company culture, have lower attrition rates and deliver better performance, ultimately ensuring satisfied customers. The PHONIZE ensures that employees have access to advanced tools and technologies for increasing efficiency, a clear career growth, work-life balance and rewards or recognition for good performance. This leads to optimum productivity and higher employee satisfaction scores.

Use New Technology and Innovations: Companies must use effective strategy to plan staffing needs to match the customer requirements. The PHONIZE provides a multi-channel approach to identify concern areas that can help companies deflect customer queries and improve the customer experience. This not only reduces costs but if delivered effectively, ensures high customer satisfaction.

Plan Ahead with Analytics: It is important for companies to not only deploy analytics but also incorporate new practices based on the insights. The PHONIZE integrates predictive analytics which provides valuable insights to improve sales, marketing programs, manage risks, and retain employees. Using analytics, companies can identify all pain points of employees’ interactions with customers, and rectify these problems to improve interaction quality. Analytics can also help improve forecasting accuracy for companies by providing a deeper understanding of customer behavior, attitudes and preferences.

Drive Change from the Top: Business leaders are the link between goals and performance. As the strategic backbone of success for companies, metrics are best driven top-down from leaders to employees. The PHONIZE provides technology that will ensure that metrics are applied across the organization and the entire workforce adheres to industry standards. Optimally deploying metrics can add immense value to the company and improve performance by unlocking business value, identifying opportunities, and motivating positive change.

The PHONIZE is the technology solution for the modern workforce.  One that blends customer satisfaction, applied analytics and proven results.

Gamification World Congress 2015

Phonize Product Designer Yu-Kai Chou Keynotes #GWC15

“Octalysis Gamification Framework” by Yu-Kai Chou

In 2015, Gamification has moved from “hype” to “how” among companies and Fortune 500’s. Instead of talking about how sexy gamification is, companies are finally ready to approve budgets to try more gamified efforts. However, most companies only add superficial “game elements,” into their products without fully understanding the psychology behind why these game elements work. This leads to “fluffy” design and pour performances that look game-like but aren’t engaging at all. This workshop will be about how to implement better gamification designs that drive business metrics through Yu-kai Chou’s Octalysis Framework.

Global Companies Tap PHONIZE to Mobilize Professional Training

·       Adoption of Smartphones for Personal Use Lays the Foundation for Businesses to Deliver Secure Professional Training on Devices People Already Carry in their Pockets

·       More than 25% of the global population uses a smartphone to tap into data and for many these devices are the main entry point to the online world

 

San Francisco, Calif. Oct 1, 2015 – With personal smartphone usage on the rise around the globe, companies are turning to Phonize Inc., developer of a new social training delivery platform, to get professional business training and compliance training into the hands of their employees. The company today announced global training partners and customers are transforming their training content with Phonize’s patented technologies to deliver professional instruction on devices people already have in their pockets.

 

iStock_000037768532_Large_MenuApp_HRAs smartphone adoption rises, companies are increasingly allowing employees to use the same devices they use for personal activities to accomplish work.

 

More than 25% of the Global Population Use Smartphones to Look Up Data

More than one quarter of the global population is using smart phones for personal use and information searches. Adoption is growing at more than 12 percent, pointing to more than 2BN smart phones in use worldwide by 2016. Adoption of smartphones is now at critical mass in the U.S with nearly two thirds of the population using their phones as the main entry point to online information, reports PEW in its 2015 study.(1) According to Phonize leadership, consumer usage lays the foundation for companies to deliver professional training to their workforce on their smartphones. “Consumers are now used to getting their information instantly on a smartphone,” said Roy Hanif, co-founder and chief revenue officer at PHONIZE “But professional training has lagged until now. Phonize is doing for professional training what Fitbit is doing for fitness performance training. Companies in the life sciences, financial services and partners in GRC and training are looking to us to mobilize training for sales, professional business, technical skills and compliance training.”

 

According to a recent survey by PWS (2), 20 percent of today’s global companies are making it a priority to update legacy and existing training content to be compatible with mobile technology. These companies are planning to complete the upgrade within the next three years. Spend for upgrading training technology and making content and systems mobile friendly will be their top priority.

 

“With the meteoric rise of smartphone adoption, global companies want to benefit from a mobile-centric training strategy,” said Axel Von Schubert, cofounder and president of J.P. Capital Investments Ltd. “Mobile training delivery is smart business, and Phonize simplifies training for busy leaders, executives and staff on the go.”

 

1, Pew Research Center, April, 2015, “The Smartphone Difference”

2, 2014 Workforce HR Technology survey

 

About Phonize, Inc.

Phonize, Inc. is the developer of Phonize Learning™ and soon to be released PHONIZE™, the game-changing training delivery platform, made fast, fun and easy. For the first time companies can provide one to one customized online training to their mobile workforce, partners and customers on a smart phone or tablet. Now in pilot with more than 100 companies and partners in the financial services and life sciences industries, PHONIZE is proving to be cost-effective and engaging with its game-style courseware, developed by vertical industry training experts. PHONIZE delivers interactive three minute courses and a virtual Coach™ which empowers professionals to train, reference policy details and get reminders and compliance notifications on the go. As a mobile platform-as-a-service, PHONIZE offers secure centralized reporting for managing governance, regulatory and compliance training on a sustained basis. Founded in 2013 by a seasoned management team, the company is based in San Francisco.

 

For more information, please visit www.phonize.com.

 

Global Enterprise Looks to PHONIZE for Effective Training Delivery Platform for the Mobile Workforce

·       Momentum is Strong for PHONIZE in key global training market estimated at $130 BN with 15% CAGR – Not including IoT applications

  • Company Builds Enterprise Sales Force with Focus Across EU

·       New Regulatory Compliance in the Cloud and Data Protection for Global Companies Doing Business in the EU; Focus on FDA and Life Sciences

  • PHONIZE Cloud Platform Delivers to Laptops, Tablets iOS and Android to Meet Needs of 350+ Million Mobile Workers in U.S. and EU.

 

San Francisco, Calif. Sept 29, 2015 – Phonize Inc. today announced it is preparing for an aggressive expansion into the world of enterprise training, valued at $130BN across North America and abroad. The company is organizing a dedicated enterprise sales force focused on meeting the needs of global companies doing business in the European Union.

Three months after unveiling its first generation platform, Phonize Learning™, with the goal of attracting leading content partners in the financial services and life sciences industries, Phonize is seeing an unprecedented push from companies across industry to deliver data protection and risk management training on mobile devices and the Internet of Things (IoT). The patented Phonize cloud platform, with game-like, three minute courseware and a personalized digital coach, offers staff, partners and consumers a simpler way to get business done, fill out detailed forms and accomplish sales, customer service and compliance training on the fly.

Partners are leveraging their content via PHONIZE patented parsing technology (text, speech and video) with the latest brain science learning principles (drip learning) and brief training sessions to create audio books and other media that enhance both engagement and retention. Hundreds of morfed courses, to be released this month on the mobile social cloud platform, include the following:

  • European Data Protection Reform
  • Regulatory Compliance in the Cloud
  • FDA Inspection Program Overview
  • General Principles of Clinical Vaccine Development
  • Export Certificates for Medical Devices

 

“Momentum continues to accelerate,” said cofounder and early stage investor Axel Von Schubert, president of J.P. Capital Investments Ltd., “With ever more stringent regulations coming into effect, more than 350 million mobile workers traveling between the U.S and Europe this year, need to get up to speed on the new laws. Companies doing business abroad—especially life sciences firms–are turning to Phonize for a more effective way to provide training to their mobile workforce. These companies are serious about transparency and meeting their goals. In fact many are bringing compliance training to the boardroom to ensure they are meeting compliance at every level while ultimate delivering safe life enhancing products to patients.”

 

 

Seven U.S. Food and Drug Administration Experts to Deliver Quality Metrics Update at Medical Device Summit 2015.

Phonize Inc., ComplianceOnline and MetricStream Host FDA Speakers to Help Managers in Life Sciences Companies Know What They Must Do to Leverage the New Quality Guidance

Register here to attend the full two day event designed exclusively for governance, risk and compliance training for companies in the Life Sciences.

San Francisco, Calif. September 15, 2015 – A few weeks ago, the U.S. Food and Drug Administration (FDA) took an important step in advancing the quality of medications with the release of draft guidance for the pharmaceutical and Medical Devices industries called, “Request for Quality Metrics.” In two days, at the Medical Device Summit 2015 hosted by Phonize Inc., ComplianceOnline and MetricStream, eight FDA experts will discuss what managers at pharmaceutical and medical device companies need to know to leverage the new metrics. Register here for more information about the event.

 

The FDA experts will focus on what managers need to know to leverage the new guidelines. They will discuss how the FDA will evaluate the quality of the facilities and the processes that manufacturers use to make FDA-regulated drugs, biologics and Medical Devices. Manufacturers and suppliers will also get an overview of how to conduct their own robust quality measurements on their own products.

It’s critically important for patients, health care professionals, caregivers, payers, and others to have confidence in how medications and Medical Devices are made. “Quality metrics,” she added, “or the measures used to assess the quality of drug biologic and medical device manufacturing, can help the FDA achieve their goal of strengthening their efforts to ensure that FDA-regulated products are not only demonstrated to be safe and effective, but also continually manufactured under strict quality standards. We’re delighted to team with MetricStream, the market leader in governance, risk and compliance solutions and ComplianceOnline, the largest GRC advisory network, to present this extraordinary panel of FDA experts.”

According to Bazigos, the FDA believes a careful analysis of quality metrics can help its agency better identify which facilities are at the highest risk for quality problems. “Quality is also directly connected to a consistent supply of needed medications and medical devices,” added Bazigos. “Over the years, disruptions in supply occurred due to manufacturing production flaws. The FDA believes that a company’s own robust quality measurement system, along with their quality measurements, can help manufacturers better identify factors that may predict manufacturing problems – and move us a step closer toward reducing and controlling these disruptions—which can help improve the quality of life for patients if not save lives.

For more information about registration for the Medical Device Summit 2015, visi

For more, please visit www.phonize.com

  • LinkedIn:

About MetricStream

MetricStream is the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include UBS, Société Générale, Pfizer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp.

 

MetricStream also owns and operates the www.ComplianceOnline.com portal – the largest GRC advisory network and one of the largest GRC communities. MetricStream is headquartered in Palo Alto, California, USA (www.metricstream.com).

 

 

About Phonize, Inc. USA

 

PHONIZE is morfing the way companies can deliver sales, customers service and compliance training content, anytime, anywhere with Phonize Playbook™, a fast, fun and easy training delivery platform. For the first time, Phonize Playbook offers the power and the simplicity to author and deliver one-to-one training to millions, anytime, anywhere. With PHONIZE gamified three minute mini courses and virtual Coach,™ a validation engine and an analytics dashboard–PHONIZE is a complete system for managers and professionals to level up training on a smartphone or tablet and perform at their best while managing governance and compliance on a sustained basis. Founded in 2013, PHONIZE USA and Phonize Labs are based in San Francisco. For more information, please visit www.phonize.com.

 

 

Experts Medical Device Summit 2015 Hosted by Compliance Online, MetricStream and PHONIZE Nearly Sold Out

Only 20 Tickets Still Available for the Premier Life Sciences Leadership and Investor Event in San Diego September 17-18, 2015

 

San Francisco, Calif. September 14, 2015 – Phonize Inc., developer of next generation training delivery platforms, including soon-to-be released PHONIZE™ and Phonize Learning, and ComplianceOnline, a division of MetricStream, today announced that the Medical Device Summit 2015 is nearly sold out. Managers are urged to register here this week to secure their seats at this premier conference in San Diego, California, on September 17-18, 2015 at the Hilton San Diego Bayfront.

 

The Medical Device Summit 2015 agenda is packed with presentations that span topics on Medical Device Bioresearch Monitoring and Medical Device Single Audit Program (MDSAP) and Other Third Party Programs to Investor Strategy Sessions. Important business sessions will include leadership platforms such as Bringing Compliance to the Boardroom and showing Compliance as a Merger and Acquisition Strategy.

 

Global business leaders, regulatory experts, compliance officers and technology experts will converge at the Medical Device Summit 2015 in San Diego to debate the momentum, economic impact and viability of meeting strategic compliance goals. The summit is focused on delivering the training and the information life sciences companies need to ensure quality and patient safety while tapping into innovation and speeding products to market – all while taking a strategic approach to managing compliance in today’s global economy.

San Diego promises to be a great location for the summit, offering world-class dining and attractions, built on a rich history and unique culture. With hundreds of daily flights to international locations, and a thriving downtown, San Diego is an enjoyable destination.

For more about Phonize Inc and Phonize Learning, please visit www.phonize.com

  • LinkedIn:

About MetricStream

MetricStream is the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include UBS, Société Générale, Pfizer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp.

 

MetricStream also owns and operates the www.ComplianceOnline.com portal – the largest GRC advisory network and one of the largest GRC communities. MetricStream is headquartered in Palo Alto, California, USA (www.metricstream.com).

 

PHONIZE and ComplianceOnline

For Immediate Release
morfmediasquare

 

 

PHONIZE and ComplianceOnline Speed Path to Learning, Networking and Discovery at Medical Device Summit 2015

Designed Exclusively for Compliance, Risk and Safety Management Professionals Interested In the Best Practices and Future Trends of Medical Device Regulation

Register for Early Bird Pricing Before August 3, 2015

 

 

San Francisco, Calif. July 23, 2015Phonize Inc., developer of Phonize Learning™, and ComplianceOnline, a division of MetricStream, today announced plans for hosting their Medical Device Summit 2015 in San Diego, California, September 17-18, 2015 at the Hilton San Diego Bayfront. The conference is designed exclusively for regulatory compliance, risk, QA, audit functions, top management and investors interested in the best practices and future trends of medical device regulation. Register here for early bird pricing before August 3, 2015.

Attendees will gain insight into leading-edge strategies from industry experts for risk management, unique device identification (UDI), recall, compliance. Medical Device Single Audit Program (MDSAP) management and more and more while benefiting from learning and networking opportunities alongside peers at global companies. Additionally the summit affords an opportunity to discover the latest digital compliance training capabilities offered by PHONIZE and ComplianceOnline.

“The Medical Device Summit is the best opportunity of the year to be in one place with your colleagues from around the world,”  “I’m especially excited to engage with our partners and customers in learning and sharing more about the latest trends in risk management and manufacturing. I look forward to discussing Phonize Learning, our cloud solution for delivering enterprise compliance training to the mobile workforce, and how PHONIZE is harnessing mobile computing for training efficiency and advantage. Plus I’m looking forward to presenting the new digital courses on the Phonize Learning platform designed to help our customers deliver training that is effective and aligned with strategic goals.”

The Medical Device Summit is an opportunity for attendees to discuss trends and brief each other on best practices related to their respective industries. The expanded training format is designed to maximize learning, networking and discovery—all in one place with a relevant and thriving community.

“The Medical Device summit is an extraordinary gathering of regulators, ex-regulators, industry veterans and policy influencers,” Priyabrata Sahoo, director of ComplianceOnline. “Together we will share ideas and training on key compliance challenges. We are excited to offer this platform which will help attendees gain a 360 degree perspective of regulatory compliance while networking and sharing best practices with colleagues.

San Diego promises to be a great location for the summit, offering world-class dining and attractions, built on a rich history and unique culture. With hundreds of daily flights to international locations, and a thriving downtown, San Diego is an enjoyable destination.

For more about Phonize Inc and Phonize Learning, please visit www.phonize.com

 

About ComplianceOnline

ComplianceOnline is a leading provider of regulatory compliance trainings for companies and professionals in regulated industries. ComplianceOnline has successfully trained over 45,000 professionals from 9,000 companies to comply with the requirements of regulatory agencies. ComplianceOnline is headquartered in Palo Alto, California and can be reached at http://www.complianceonline.com.

ComplianceOnline is owned and operated by MetricStream. MetricStream (http://www.metricstream.com) is a market leader in Enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions for global corporations.

MetricStream DBA ComplianceOnline is the market leader in enterprise-wide Governance, Risk, Compliance (GRC) and Quality Management Solutions. MetricStream solutions are used by leading global corporations in diverse industries such as Financial Services, Healthcare, Life Sciences, Energy and Utilities, Food, Retail, CPG, Government, Hi-Tech and Manufacturing to manage their risk management programs, quality management processes, regulatory and industry-mandated compliance and other corporate governance initiatives. MetricStream’s customers include UBS, Société Générale, Pfizer, Philips, Cummins, Kellogg’s, Mondelez International, SanDisk, and NetApp.

 

About Phonize, Inc.

Phonize, Inc. is shaping the future of enterprise compliance training for the mobile workforce. For the first time, a digital compliance training system, Phonize Learning™, provides one to one training to millions on a smart phone or tablet. Now in pilot with more than 100 major companies in the financial services and life sciences industries, Phonize Learning is proving to be cost-effective and engaging. Phonize Learning offers secure centralized reporting on an individual’s progress, course completion and other behavioral data. The platform includes a library of certified courses, and offers an easy to use built-in authoring solution for rapid development and deployment of custom, company-specific policies and alerts. Founded in 2013 by a seasoned management team, the company is based in San Francisco. For more information, please visit www.phonize.com.

 

 

 

TRID News

quiz

TRID TRIVIA Game Shows More than 30% of its Mortgage Industry Players Are Guessing the Wrong Answers

Avoid the Non-Trivial Costs of Non-Compliance by Engaging in Training Now 

San Francisco, Calif. July 21, 2015Phonize, Inc., developer of Phonize Learning digital compliance training, today announced its new Trivia game helps check understanding of the major changes outlined in the TILA-RESPA Integrated Disclosure rule issued by the Consumer Financial Protection Bureau (CFPB). Results of the daily TRID TRIVIA game show that 30 percent of its players on average are guessing with the wrong answers.

“When more than 62% of those questioned do not know the correct definition of business day for the Loan Estimate, for example, we have a problem,” said Bell. “Now that the Consumer Financial Protection Bureau announced a final on the deadline today for meeting TRID compliance, it’s time to take action. The Phonize Learning digital TRID course provides the training to help you avoid the ‘Gotcha’s that will Getcha’—the penalties of non-compliance.”

Penalties for Non-compliance

The costs for non-compliance are not trivial. According to the CFPB, penalties for violations are now assessed per day and it is important to have a comprehensive plan in place for compliance.  Violations are as follows:

“Knowing” violations—$1,000,000 per day

“Reckless” violations—$25,000 per day

Other violations—$5,000 per day

“PHONIZE is designed to address TRID details,” said Bell. “Already in use by many of the leaders in mortgage banking, Phonize Learning is fun, fast and mobile and allows you to perform at your best.”

Phonize Learning is the first mobile game-like compliance training platform with a complete TRID training curriculum, designed by Bell and leading industry partners.  It’s available as a complete course for $25 until October 3, 2015

 

Detailed Course Overview:

·         Overview of the new TILA/RESPA rule
·         How these changes will dramatically lengthen the sales timelines
·         Positive changes for mortgage brokers and disclosures
·         Pre-application requirements and what this means for the pre-approval process
·         Application strategies
·         Imposing Fees: what, when and how
·         Increased mandatory waiting periods
·         Rule changes regarding the definition of “Business Days”
·         Delivery receipt confirmation for different delivery methods
·         Required change tolerances, limitations and timeline impact
·         Pro-active planning to incorporate these changes
·         How to educate the community on what to do about these changes.

 

For more, please visit www.phonize.com

 

About Phonize, Inc.

Phonize, Inc. is shaping the future of enterprise compliance training for the mobile workforce. For the first time, a digital compliance training system, Phonize Learning™, provides one to one training to millions on a smart phone or tablet. Now in pilot with more than 100 major companies in the financial services and life sciences industries, Phonize Learning is proving to be cost-effective and engaging. Phonize Learning delivers three-minute mini lessons with a personalized Virtual Coach™ developed using the Octalysis framework designed by world-renowned gamification leader, Yu-Kai Chou. The platform empowers professionals to train, reference policy details and get compliance training reminders on the go. Phonize Learning offers secure centralized reporting on an individual’s progress, course completion and other behavioral data. The platform includes a library of certified courses, and offers an easy to use built-in authoring solution for rapid development and deployment of custom, company-specific policies and alerts. Founded in 2013 by a seasoned management team, the company is based in San Francisco. For more information, please visit www.phonize.com.

 

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FirstFunding, PHONIZE and Plaza Home Mortgage Help Mortgage Originators Manage Compliance Change

morfmediasquareSan Francisco, Calif. July 15, 2015 – Phonize Inc. shaping the future of compliance training for the mobile workforce, today announced FirstFunding, a leading warehouse lender and Plaza Home Mortgage are co-hosting compliance training conducted by PHONIZE Register here for the special overview on the sweeping changes that will be enforced by Consumer Financial Protection Bureau “The TRID change will be the most radical change many of us have ever seen in our careers. It’s imperative that we are on the front end of this process to educate our community. This training will give you an overview and I promise attendees will not have to engage in a stress test at the end to test for their TRID fitness on the TRIDmill.”

For more, please visit www.phonize.com

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About Phonize, Inc.

Phonize, Inc. is shaping the future of enterprise compliance training for the mobile workforce. For the first time, a digital compliance training system, Phonize Learning™, provides one to one training to millions on a smart phone or tablet. Now in pilot with more than 100 major companies in the financial services and life sciences industries, Phonize Learning is proving to be cost-effective and engaging. Phonize Learning delivers three-minute mini lessons with a personalized Virtual Coach™ developed using the Octalysis framework designed by world-renowned gamification leader, Yu-Kai Chou. The platform empowers professionals to train, reference policy details and get compliance training reminders on the go. Phonize Learning offers secure centralized reporting on an individual’s progress, course completion and other behavioral data. The platform includes a library of certified courses, and offers an easy to use built-in authoring solution for rapid development and deployment of custom, company-specific policies and alerts. Founded in 2013 by a seasoned management team, the company is based in San Francisco. For more information, please visit www.phonize.com.

PHONIZE Accelerates Development of Digital Compliance Training in the Life Sciences

Companies Are Ready to Update Legacy Platforms with Simpler, Faster Training Solutions to Master Regulatory Compliance and Achieve Higher Levels of Operational Efficiency 

San Francisco, Calif. June 24, 2015Phonize, Inc., shaping the future of compliance training for the mobile workforce, today announced it is accelerating development of its digital compliance training for life sciences companies.

The Phonize Learning platform is secure, scalable and easy to use on mobile devices or online. As a cloud platform, it is designed to help life sciences companies deliver training to their mobile teams and professional workers in remote locations, anytime, anywhere. Phonize Learning is purpose built to deliver cost-effective and engaging training with its game-style course design. For managers, Phonize Learning offers built-in authoring tools for developing company specific training. The administrative platform delivers metrics on individual and team training performance and reporting for record-keeping and audits. Phonize Learning offers training that is easy to implement, is fun to use, offers rapid deployment and compliance training proof of preparedness.

Bazigos commented that in today’s demanding markets, life sciences companies are increasingly seeking updated solutions to accelerate the integration of people, regulatory processes and technology as a competitive market advantage. “Life sciences companies-large and small-are faced with the most stringent regulatory challenges coupled with rising costs and shrinking time to market. Bringing products faster to market is the imperative. The medical device sector faces unprecedented challenges as manufacturers are looking to increase business, while other sectors within life sciences also seek to ensure compliance with current regulations. They want to deliver innovative new therapies and deal with the challenges of globalization and rapidly changing technologies. In any case training needs to be current, available and effective to help speed operational effectiveness.”
“Recent trends suggest that many companies are modernizing and consolidating legacy applications at an accelerated pace to streamline business operations,” added Bazigos. “With Phonize Learning as a cloud subscription, it’s simpler for companies and IT staff to rapidly scale training. That’s one of the reasons I am excited about working on the development of the Phonize Learning platform for companies doing business around the world.”

The Phonize Learning platform as a service offers a library of certified course content that is delivered in an innovative way to delight and engage trainees with its mobile game-like interactive media, personalized virtual coach and reward system. Phonize Learning offers powerful analytics and reporting tools that manage an individual’s progress, strengths and areas needed for improvement, proof of examination for audits and more. For the first time, companies can deploy one-to-one digital compliance training to every employee on a variety of mobile devices.

The courses in development on the Phonize Learning platform include the following:

  • Writing Effective Standard Operating Procedures
  • FDA Initiatives and Regulatory Trends
  • FDA Globalization Trends
  • Preparing for, Hosting and Managing FDA Inspections
  • 21 CFR 11 Compliance
  • QMS Effectiveness
  • CAPA and Complaint Handling
  • FDA Compliance and Enforcement Strategies and Operations Registration andListing and Inspection Initiatives/TrendsFDA Import Operations
  • FDA Recall Operations
  • Device Export Approvals and Certificates
  • Device Premarket Submissions and Approvals
  • FDA Adverse Reporting Operations Deconstructing Warning Letters
  • Cosmetics: How are they Regulated

 

More than 100 customers and partners in highly regulated industries are in pilot now with Phonize Learning. For more, please visit www.phonize.com

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About Phonize, Inc.

Phonize, Inc. is transforming enterprise compliance training into playbooks for the mobile workforce. For the first time a digital training system, Phonize Learning,™ provides one to one training to millions on a smart phone or tablet. Now in pilot with more than 100 companies and partners in the financial services and life sciences industries, Phonize Learning is proving to be cost-effective and engaging with its game-style courseware. Phonize Learning with PHONIZEs™ delivers interactive three minute courses and a virtual Compliance Coach,™ which empowers professionals to train, reference policy details and get reminders and compliance notifications on the go. As a mobile platform-as-a-service, Phonize Learning offers secure centralized reporting for managing governance, regulatory and compliance training on a sustained basis. Founded in 2013 by a seasoned management team, the company is based in San Francisco.

 

For more information about Phonize, please visit: http://www.phonize.com.

 

For crowdfunding information about Phonize, please visit Angel List, Gust or Equitynet.